Developing key communication tools to bridge language barriers
Richmond is a vibrant, diverse, cosmopolitan city. With the highest proportion of immigrants of any Canadian city, more than two-thirds of the community is made up of visible minorities. There are over 100 languages spoken here.
With 11 per cent of the population not fluent in English or French, technology used in innovative ways promises to improve the day-to-day quality of life for Richmond residents as well as enable communication tools that can provide real time information to residents, businesses and visitors in the event of an emergency.
Proposed smart city approaches to bridge language barriers:
Install multilingual communication applications on City technology devices
Identify technology solutions that to get beyond text input to speech to bridge communication barriers
Create chat areas on City communication platforms in different languages to support current issues